Christopher Mundle
Lead Product Designer at Zafin. Based in Toronto. Previously at Shopify and BMO.
Metafields in Customer Segmentation
Shopify
How adding metafields leads to significant improvements in marketing performance, such as a 175% increase in email conversion rates.
Mobile Credit Card Dispute
BMO Bank of Montreal
Empowering customers to dispute a credit card charge on their own.
BMO Business Xpress (BBX)
BMO Bank of Montreal
Reducing the small business lending process from 30 days to 30 minutes.
