Christopher Mundle

Sr. Product Designer at Zafin. Based in Toronto. Previously at Shopify and BMO.

Metafields in Customer Segmentation

Shopify

How adding metafields leads to significant improvements in marketing performance, such as a 175% increase in email conversion rates.

Mobile Credit Card Dispute

BMO Bank of Montreal

Empowering customers to dispute a credit card charge on their own.

BMO Business Xpress (BBX)

BMO Bank of Montreal

Reducing the small business lending process from 30 days to 30 minutes.

Geekbench 4

Primate Labs

This case study is in progress