These are the projects that I'm most proud of.
Due to contract restrictions some of my projects I can’t share the entire process and impact data publicly. However, if you'd like to learn more about a particular project I'd be happy to share more over a call.
Metafields in Customer Segmentation
Shopify
How adding metafields leads to significant improvements in marketing performance, such as a 175% increase in email conversion rates.
Mobile Credit Card Dispute
BMO Bank of Montreal
Empowering customers to dispute a credit card charge on their own.
BMO Business Xpress (BBX)
BMO Bank of Montreal
Reducing the small business lending process from 30 days to 30 minutes.
